Privacy Policy
Last Updated: February 5, 2026
Alpha Aminos ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping addresses
- Payment information (processed securely through our payment processor)
- Account credentials (username and password)
- Order history and preferences
- Communications with our customer service team
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and geographic location
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze website usage and trends
- Personalize your experience
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Keep you logged in to your account
- Understand how you use our website
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
Cookie Control: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics providers.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
For EU/EEA Residents (GDPR)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain processing activities
- Right to Withdraw Consent: Withdraw consent at any time
For California Residents (CCPA)
- Right to Know: Request information about data collection practices
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information
- Right to Non-Discrimination: Equal service regardless of privacy choices
Note: We do not sell personal information to third parties.
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email or by contacting us directly. Please note that you may still receive transactional emails (order confirmations, shipping updates).
11. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Alpha Aminos - Privacy Team
Email: [email protected]
For general inquiries: [email protected]
We will respond to your request within 30 days.